Isha Singh

Isha Singh

Head of Design Research · Airbnb11 years

Design research that earns trust — across cultures, regulations, and community expectations.

Isha leads Airbnb’s trust & safety research team in EMEA. Previously at Spotify and IDEO, she specializes in sensitive research and service design.

She coaches researchers and PMs on operationalizing insights, influencing policy, and designing ethical frameworks.

Overview

Meet Isha Singh

Isha Singh leads Airbnb’s trust & safety research team across EMEA. Previously at Spotify and IDEO, she specializes in highly sensitive research, service design, and policy storytelling.

Her mentoring approach helps researchers operationalize insights, influence policy teams, and build ethical frameworks that protect both communities and businesses.

Shaped Airbnb’s Safety Research GuidelinesFormer IDEO & Spotify researcherSpeaker at IxDA, UXRConf
Signature Sessions

Book a session with Isha Singh

Designed to give you clarity in one meeting and momentum afterward. Each session includes personalised notes and resources.

Research Plan Audit

Stress-test your study design, screeners, and success metrics. Leave with tailored templates and red flags to address.

55 minLive review + annotated doc
₹4,900 / $60Book Now

Leadership Coaching

Three-session journey to sharpen influence, stakeholder storytelling, and team rituals.

3 x 45 minZoom + async feedback
₹13,800 / $165Book Now

What mentees say about Isha Singh

Every session ends with clear next steps, honest takeaways, and momentum.

5.0

Isha gave me a stakeholder plan that finally got leadership to fund our research backlog.

Neha ThomasResearch Lead · Dublin
5.0

Her guidance on participant safety protocols saved our launch in the EU.

Omar KhalidPolicy PM · Berlin
5.0

Isha gave me a stakeholder plan that finally got leadership to fund our research backlog.

Neha ThomasResearch Lead · Dublin
5.0

Her guidance on participant safety protocols saved our launch in the EU.

Omar KhalidPolicy PM · Berlin

Why Students Trust Us

Because we connect you with people who've lived it—not just talked about it.

Talking to an NID alumnus helped me rebuild my portfolio from scratch—and land the admit I’d always wanted.

Aarushi, DelhiAdmitted to NID B.Des 2024

My mentor broke down the IIT Kanpur experience from hostels to research labs. It felt like I’d already been there.

Pranav, BengaluruAIR 142 · IIT Kanpur (CSE)

The alumni network gave me a realistic picture of studying abroad—costs, co-ops, everything. I applied with confidence.

Nikita, MumbaiMS Data Science, University of Toronto

Mock interviews with two IIM alumni made all the difference. Their feedback was blunt, accurate, and actionable.

Yash, AhmedabadConverted IIM Bangalore PGP 2025

I was stuck between design and architecture. Speaking to mentors from both fields helped me choose what fit me best.

Heena, JaipurProduct Design, Parsons School of Design

Talking to an NID alumnus helped me rebuild my portfolio from scratch—and land the admit I’d always wanted.

Aarushi, DelhiAdmitted to NID B.Des 2024

My mentor broke down the IIT Kanpur experience from hostels to research labs. It felt like I’d already been there.

Pranav, BengaluruAIR 142 · IIT Kanpur (CSE)

The alumni network gave me a realistic picture of studying abroad—costs, co-ops, everything. I applied with confidence.

Nikita, MumbaiMS Data Science, University of Toronto

Mock interviews with two IIM alumni made all the difference. Their feedback was blunt, accurate, and actionable.

Yash, AhmedabadConverted IIM Bangalore PGP 2025

I was stuck between design and architecture. Speaking to mentors from both fields helped me choose what fit me best.

Heena, JaipurProduct Design, Parsons School of Design

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